aabet Privacy Policy

1. Introduction

aabet ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player who visits or registers on the aabet platform at aabet.ws. This Privacy Policy sets out in clear, plain terms how aabet collects, uses, stores, shares, and protects your personal information in connection with your use of our cricket betting and casino services.

This policy has been drafted to comply with the data protection requirements imposed by aabet's international gaming licence authority and to reflect global best practice in personal data handling. We take our obligations to our Pakistani players seriously, and we believe that genuine transparency is the cornerstone of a trustworthy gaming relationship.

This Privacy Policy was last updated on 1 January 2026 and is effective from that date. It supersedes all previous versions of the aabet Privacy Policy.

2. Data Controller

For the purposes of applicable data protection law, aabet is the data controller in respect of the personal data collected through the aabet platform. As the data controller, aabet determines the purposes for which your personal data is processed and the means by which that processing is carried out.

aabet operates under an internationally recognised gaming licence framework. The data controller's registered details are available to players upon written request submitted to the support team. We are committed to accountability and can be contacted regarding data protection matters at any time through the channels listed in Section 14 of this policy.

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register for an aabet account, use our platform services, or contact our support team, you directly provide us with personal data including:

• Your full legal name, date of birth, and CNIC or passport number (for KYC and age verification purposes);
• Your email address and Pakistani mobile number;
• Your residential address, including city (e.g., Karachi, Lahore, Islamabad, Faisalabad) and province;
• Payment method details, including JazzCash or EasyPaisa wallet references, HBL / UBL / Meezan Bank account identifiers, and cryptocurrency wallet addresses;
• Any communications you send to us via live chat, email, or support tickets.

3.2 Data Collected Automatically

When you access the aabet platform, certain technical data is collected automatically through our servers and analytics infrastructure, including:

• Your IP address and approximate geographic location derived from it;
• Device identifiers, browser type, operating system, and screen resolution;
• Pages visited, time spent on each page, and navigation paths through the platform;
• Session start and end times, login frequency, and session duration.

3.3 Data From Third Parties

In limited circumstances, aabet may receive personal data about you from third parties, including:

• Identity verification and KYC service providers who validate documents submitted during registration;
• Payment processors, including JazzCash and EasyPaisa, who confirm transaction status and flag suspicious activity;
• Fraud prevention and AML screening databases used to satisfy our regulatory compliance obligations;
• Our licensing authority, where regulatory information sharing is required by the conditions of our gaming licence.

4. How We Use Your Personal Data

aabet processes your personal data only where a clear legal basis exists for doing so. The primary purposes for which we use your data are:

• Account creation and management: To register your aabet account, verify your identity and age (21+ requirement), and maintain your account in good standing throughout your time as a player;
• Service delivery: To process your bets, settle winnings, manage your PKR wallet, and provide access to casino games, PSL cricket betting markets, and all other aabet features;
• Payment processing: To facilitate deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency, and to process your withdrawal requests to the same methods;
• Regulatory compliance: To meet KYC, AML, and responsible gaming obligations imposed by our licensing authority, including monitoring for signs of problem gambling and reporting suspicious transactions;
• Security and fraud prevention: To detect and prevent unauthorised account access, bonus abuse, multi-accounting, and any other form of fraudulent or prohibited conduct;
• Customer support: To respond to your enquiries, resolve disputes, and investigate complaints in a timely and thorough manner;
• Platform improvement: To analyse how players use the aabet platform so we can improve performance, fix technical issues, and develop new features;
• Marketing (with consent): To send you promotional communications about aabet offers, PSL season promotions, new games, and bonuses — but only where you have given explicit consent to receive such communications.

5. Sharing Your Personal Data

aabet does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances and only to the extent strictly necessary:

5.1 Payment Processors

We share relevant financial and identity data with payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners — solely for the purpose of completing your deposit and withdrawal transactions. These providers operate under their own privacy policies and data security obligations.

5.2 KYC and Compliance Providers

To fulfil our regulatory KYC and AML obligations, we share identity documents and verification requests with certified third-party identity verification providers. These providers are contractually bound to process your data exclusively for the purpose of completing the verification task assigned and are prohibited from any secondary use of your information.

5.3 Regulatory and Licensing Authorities

aabet may be required to disclose player data to its licensing authority, relevant regulatory bodies, or law enforcement agencies where required by law, court order, or regulatory direction. Such disclosures are made only to the extent required by the applicable legal obligation.

5.4 Technology and Infrastructure Partners

aabet uses trusted technology partners for cloud hosting, platform security, fraud detection, and analytics. These partners act as data processors on aabet's behalf, processing data only as instructed by aabet and under binding data processing agreements that impose strict confidentiality and security requirements.

6. Cookies & Tracking Technologies

aabet uses cookies and similar tracking technologies to operate core platform functionality, maintain session security, and understand how players interact with our platform. The categories of cookies we use are as follows:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. Essential cookies cannot be disabled without impairing your ability to use aabet;
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and display settings to personalise your aabet experience;
• Analytics cookies: Help us understand which pages and features are most used, how players navigate the platform, and where technical issues occur. This data is aggregated and anonymised where possible;
• Marketing cookies: Used only where you have provided consent, to track campaign effectiveness and ensure you see relevant aabet promotions, including PSL seasonal offers.

You can manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some aabet platform features. A full cookie declaration is available within the platform's cookie management interface.

7. Data Retention

aabet retains personal data only for as long as it is necessary for the original purpose of collection or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your active aabet account plus a minimum of five (5) years after account closure, as required by our licensing and AML compliance obligations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping requirements under our gaming licence;
• Gaming activity records: Retained for five (5) years from the date of each gaming session or bet, for dispute resolution and regulatory audit purposes;
• Support communications: Retained for three (3) years from the date of the final communication in each support thread;
• Marketing data: Retained until you withdraw consent or for a maximum of two (2) years from your last marketing interaction, whichever comes first;
• Technical and log data: Retained for twelve (12) months on a rolling basis for security and fraud investigation purposes.

At the expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised, so that it can no longer be associated with you as an individual.

8. Data Security

aabet takes the security of your personal data seriously and implements a comprehensive set of technical and organisational security measures, including:

• SSL/TLS encryption: All data transmitted between your device and the aabet platform is protected by industry-standard Transport Layer Security (TLS) encryption;
• Data-at-rest encryption: Sensitive personal data stored in aabet's databases is encrypted at rest using AES-256 or equivalent encryption standards;
• Two-factor authentication (2FA): Available and strongly recommended for all aabet player accounts to protect against unauthorised access;
• Access controls: Internal access to player personal data is restricted on a strict need-to-know basis. aabet staff are trained on data protection obligations and are contractually bound to confidentiality;
• Security monitoring: aabet's infrastructure is subject to continuous automated security monitoring, regular penetration testing, and periodic third-party security audits.

While aabet applies best-in-class security measures, no internet-based system can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, aabet will notify affected players without undue delay in accordance with our breach notification obligations under our licensing requirements.

9. International Data Transfers

aabet operates under an international gaming licence, and some of our data processing activities involve the transfer of personal data to servers or service providers located outside Pakistan. Where such transfers occur, aabet ensures that appropriate safeguards are in place to protect your data to the same standard as required under our licensing framework, including:

• Contractual data processing agreements incorporating standard data protection clauses with all international processors;
• Transfer impact assessments where required to evaluate risks associated with cross-border data flows;
• Selection of processors located in jurisdictions with recognised data protection frameworks where possible.

By using the aabet platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan as part of the delivery of our gaming services.

10. Children & Minors

aabet is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires all applicants to confirm that they are 21 years of age or older, and we conduct age verification as a standard part of our KYC process.

If aabet discovers that an account has been registered by or on behalf of a person under the age of 21, that account will be immediately suspended, all related personal data will be deleted as soon as technically practicable, and any funds held in the account will be returned to the verified payment source where possible.

If you are a parent or guardian and believe that your minor child has registered an aabet account without your knowledge, please contact us immediately at [email protected] (plain text — not a clickable link) so we can take appropriate action without delay.

11. Marketing Communications

aabet will only send you direct marketing communications — including emails, SMS messages, or in-platform notifications about bonuses, PSL promotions, new games, or special offers — where you have given explicit prior consent during registration or subsequently through your account settings.

You can withdraw your marketing consent at any time by:

• Updating your notification preferences in your aabet account settings;
• Clicking the unsubscribe link included in any aabet marketing email;
• Contacting our support team via live chat or email with a clear request to opt out of all marketing communications.

Withdrawal of marketing consent does not affect your ability to use the aabet platform or receive essential service communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts.

12. Exercising Your Data Rights

To exercise any of your data subject rights described in this Privacy Policy, please submit a written request to the aabet Data Protection team. We will require you to verify your identity before processing your request to ensure that we do not disclose or modify personal data on behalf of an unauthorised third party.

Verification typically involves confirming your registered email address, username, and one piece of identity information consistent with your account profile. Once your identity has been verified, aabet will acknowledge your request within 5 business days and provide a full response within 30 calendar days. In exceptional cases involving complex requests, the response period may be extended by a further 30 days, with notification provided to you before the original deadline expires.

aabet does not charge a fee for processing standard data subject requests. However, where requests are manifestly unfounded, excessive, or repetitive in nature, aabet reserves the right to charge a reasonable administrative fee or decline to act on the request, with written reasons provided.

13. Changes to This Privacy Policy

aabet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or gaming licence obligations. The effective date displayed at the top of this document indicates when the current version came into force.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — aabet will notify all registered players by email to their registered address at least fourteen (14) days before the revised policy takes effect. For non-material updates, the revised policy will be published on the aabet platform with an updated effective date, and continued use of the platform will constitute your acceptance of the revised terms.

We encourage all aabet players to review this Privacy Policy periodically to stay informed about how we protect your personal data. The most current version of this policy is always accessible at aabet.ws/privacy-policy.

14. Contact & Data Protection Enquiries

If you have questions, concerns, or complaints regarding this Privacy Policy or the way in which aabet processes your personal data, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly within your aabet account dashboard during operating hours
• Support Ticket: Submit a formal written request through the aabet support portal within your account

When contacting us about a data protection matter, please include your registered username, a clear description of your enquiry or complaint, and any relevant reference numbers from prior correspondence. This will help us route your request to the correct team and respond as efficiently as possible.

aabet is committed to resolving all data protection enquiries fairly and transparently. If you are not satisfied with our response to a complaint about how we have handled your personal data, you may have the right to escalate your complaint to the relevant supervisory authority under the laws of the jurisdiction in which you reside.